Privacy policy. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. Returns; Support; Support Can I cancel my order? Excellent pictures. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: 14 day no-quibble returns** Exchanges up to 365 days after delivery** FREE collection for exchanged products, within 14 days of delivery*** What is your returns policy? Yes, you can still return items within 14 days of your order being delivered. Track My Order Wish List. Basket Checkout. This will be charged at the applicable rate at the time of collection. Shop By Category. Toggle navigation Returns. Can I replace or exchange an item online? How much does it cost to install bathroom heating? We may ask you to confirm your From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. Trade customers please see Trade Returns. VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. Returns How is Victoria Plumb returns process? Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. How can I find my order reference? device. Discover what's hot now - from sleepwear and sportswear to beauty products. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. email address first. We may ask you to confirm your email address first. It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. © 2020 All rights reserved. Victoria Plumb has collected 288 reviews with an average score of 1.36 Please contact us if you wish to do this. Order Number * Email Address * Next Step. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? Just look out for the Add to compare around the site and revisit this link. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … For more details, including collection charges, view our returns policy. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. Victoria plum website is a joy to explore and use. If you need to make any changes or cancel your return, please chat to us as soon as possible and our friendly customer care advisors will help you. Currently, you can only return items online for a refund. We may ask you to confirm your Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. *Retail customers only. The health and wellbeing of both our customers and colleagues is our top priority. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. All in all an easy way to specify. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. Then you should definitely check out Victoria Plum: an online-only business which offers stylish bathroom designer items at affordable prices. Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. You can add as many products as you like, there is no limit. Recommended extras ti complete the job. Returns; Log in; E-mail. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). We also have next day delivery facilities with delivery charges. We may ask you to confirm your email address first. Can I get a copy of my order? Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. You can exchange your product for another up to 365 days after receiving it. Up to 60% off December Savings, PLUS 20% off ends in. This will depend on the size, weight and type of item(s) being returned. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Check out our blog for fresh inspiration and expert advice. On very rare occasions you may find a part or item missing from your order. Trade Account. Exchanging a product within 14 days of delivery. Do you offer a design and installation service? Victorian Plumbing is a leading retailer of bathrooms online. Victoria plum website is, easy to use. Before returning your items, please complete the returns section of your delivery note. For more details, including any collection charges, view our Returns policy. Once a fault has been confirmed, we’ll then advise you of the next course of action. You can return items online from your account, within 14 days of your order being delivered. How much does it cost to install a basin? Great savings on some great bathroom… Great savings on some great bathroom products. Skip to main content. These damaged tiles can be used for the cuts you will need to make. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. All VictoriaPlum.com staff are instructed not to give any form of technical advice. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. For more details, including collection charges, view our Returns policy. Quick fixes for wheelchair accessible bathrooms. 365 day exchange not available for Trade customers. Privacy and Cookies | In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. Customer Service How can I contact Victoria Plumb? Returns Can I make a change or cancel my return? See all articles Support Can I cancel my order? I am very upset and disappointed with your service and will not be recommending Victoria Plum to friends and family. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. Exchanging a product outside of 14 days from delivery but within 365 days. How quickly does Victoria Plumb resolve customer queries? returns at our distribution centre. Made-to-order items will be inspected with you by our team upon delivery. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Our Victorian Plumbing team has excellent shipping and return facilities. Trade customers, please see Trade Returns policy. You've already flagged this Kagendo Salisbury 1 review. This is 8 characters long and only contains letters and numbers. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). How much does it cost to install a shower enclosure? Your Shopping list is loading, this shouldn't take long. Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Terms & Conditions | Menu Search. Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … We’ll also be happy to arrange for any alternative items to be sent to you. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … Your basket is loading, this shouldn't take long. We charge this small fee to cover the cost of transportation and processing of Jun 15, 2014 - Images de grands peintres et animations. Sitemap Eco-friendly, water-saving bathroom range. 5 most common causes of a poor shower experience. A variety of time slots. In unserem Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss mit der abschließenden Note bewertet. If you find an unacceptable proportion of your tiles are damaged please contact us. Password. Yes, you can cancel your order using your email address and order reference provided in your confirmation email. In welcher Häufigkeit wird der Victoria Plum voraussichtlich benutzt? Return items should be in a resalable condition and packaged suitably for transport by our couriers. It's particularly helpful having a tab suggesting what else we need with the product of choice. Log in to your account. For more details, including any collection charges, view our Returns policy. Can I still return items during the COVID-19 pandemic? In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. This will depend on the size, weight and type of item(s) being returned. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. £20 off discount code is only valid with a minimum spend of £349. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. If you have a technical query it should be directed to a suitably qualified professional, i.e. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. Trade customers, please see Trade Returns … The service available to you will depend on the size, weight and type of item(s) being returned. Let's keep in touch Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. Zuletzt konnte sich beim Victoria Plum Test nur unser Sieger hervortun. Includes accurate dimensions. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. chipped edges). How much does it cost to install a bathroom suite? For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. + £20 off your first order. Why can’t I return my items online? If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. For more details, including any collection charges, view our Returns policy. Choose and pay for your order. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. to retrieve items you may have added from another Don’t worry, if there isn’t the option to return your items online, this could be due to your The world's best bras. Reply. If you have any further queries about returning an item, please contact us. order status, payment method or delivery courier. How much does it cost to tile a bathroom? 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. Can I still return items during the COVID-19 pandemic? At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. What is your returns policy? Textes à méditer. Share. When you’re ready simply visit this page to start comparing your products. You can still return your items, but you will need to chat to one of our friendly customer care advisors to do this. Please see our guide to. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . Refunds. The sexiest panties & lingerie. ***Redelivery fee may apply. We'll never share your email address and you can unsubscribe at any time. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. How much does it cost to install bathroom furniture? We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. We’re unable to offer you a refund on any missing part or item at any time. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. Trade customers, please see Trade Returns policy. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. My Order * Required Fields. VictoriaPlum.com (Victoria Plum Ltd) are retailers and not technical experts in the field of heating, plumbing or bathroom installation. email address first. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. How much does it cost to install a shower? Online Security | Your bathroom layout - finding room for everything. Useful. If you want to replace or exchange an item, please chat to us as soon as possible and our friendly customer care advisors will help you with this. The most beautiful Supermodels. a corgi registered gas installer or a member of the institute of plumbing. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. How can I return an item? With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. Exchanging a product outside of 14 days from delivery but within 365 days zuletzt konnte beim... Of 14 days from delivery but within 365 days after receiving it not to give form. To issue refunds as soon as possible for everyone concerned all our products pass strict quality,..., we do ask that any damage be reported as soon as possible and, at most within! On some great bathroom… great savings on some great bathroom products rare you. I make a change or cancel my order a small proportion of the tiles broken some. ; Support can I cancel my order the case of tiles, it is unusual... 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For the Add to compare around the site and revisit this link entspricht der Victoria Plum voraussichtlich?! Quality standards, on very rare occasions you may find a part or item missing from order! Genauen Victoria Plum to friends and family the Add to compare around the site revisit. Not be recommending Victoria Plum website is a joy to explore and use details, including collection charges view!